ISO/DIS 6707-4
(Main)Standard Details
Buildings and civil engineering works -- Vocabulary
Bâtiments et ouvrages de génie civil -- Vocabulaire
General Information
Standards Content (sample)
DRAFT INTERNATIONAL STANDARD
ISO/DIS 6707-4
ISO/TC 59/SC 2 Secretariat: BSI
Voting begins on: Voting terminates on:
2020-07-28 2020-10-20
Buildings and civil engineering works — Vocabulary —
Part 4:
Facility management terms
Bâtiments et ouvrages de génie civil — Vocabulaire —
Partie 4: Termes relatifs de gestion des installations
ICS: 01.040.93; 91.010.01; 93.010; 03.080.10; 01.040.91
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ISO/DIS 6707-4:2020(E)
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ISO/DIS 6707-4:2020(E)
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ISO/DIS 6707-4:2020(E)
Contents Page
Foreword ........................................................................................................................................................................................................................................iv
Introduction ..................................................................................................................................................................................................................................v
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
3 Terms and definitions ..................................................................................................................................................................................... 1
3.1 Terms from high level structure ............................................................................................................................................... 1
3.2 works and parts of works .............................................................................................................................................................. 3
3.3 Space management.............................................................................................................................................................................. 4
3.4 Systems and parts................................................................................................................................................................................. 9
3.5 Processes ...................................................................................................................................................................................................10
3.6 Measurement and measures ....................................................................................................................................................13
3.7 People and organizations ............................................................................................................................................................17
3.8 Conditions ................................................................................................................................................................................................18
3.9 General business and finance ..................................................................................................................................................19
Bibliography .............................................................................................................................................................................................................................21
Index of terms .........................................................................................................................................................................................................................23
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ISO/DIS 6707-4:2020(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/
iso/ foreword .html.This document was prepared by Technical Committee ISO/TC 59, Buildings and civil engineering works,
Subcommittee SC 2, Terminology and harmonization of languagesA list of all parts in the ISO 6707 series can be found on the ISO website.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.iv © ISO 2020 – All rights reserved
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ISO/DIS 6707-4:2020(E)
Introduction
With the growth in the number of international construction projects and the development of the
international market in construction products, there is an increasing need for agreement on a common
language. The objective of the ISO 6707 series is to provide a consistent language for use by the various
professions involved in the construction industry.ISO 6707-1 defines general terms related to buildings and civil engineering works. This part of ISO 6707
establishes preferred terms and concepts related to facility management for buildings and other types
of construction works.Technical committee ISO/TC267 was set up as a focus for standardization in the field of facility
management aiming to be the foremost contributor to a more productive workplace, a sustainable
environment and an improved quality of life for all. This document, whilst it is placed within the
general context of the ISO TC59 SC2 vocabularies, is also intended as a complement to ISO 41011, Facility
management – Vocabulary. Some terms from that vocabulary of particular relevance to this standard
have been reproduced. It is assumed that users will continue to use that document as reference for
facility management terms generally.For this document reference is made to existing ISO definitions, particularly those in TC59 standards.
Deviations maintain the original intention, whilst facilitating their interpretation in the context of
facility management related to buildings and civil engineering works.Consideration has also been given to the way in which electronic processes are being increasingly
employed and how this has an impact on the work of those engaged in facility management.
International preferred terms are listed in boldface type. Where a preferred term is specific to a
particular English-speaking country, e.g. the United States of America, it is given below the international
preferred term and is annotated with the relevant country code. Where no preferred terms are listed
indicating usage in a specific geographical location, this signifies that the international preferred term
is the accepted term in English-speaking countries. A term beneath the preferred term not given in
boldface type is an admitted (non-preferred) synonym. A country code is assigned to an admitted term
if it is specific to a particular English-speaking country.© ISO 2020 – All rights reserved v
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DRAFT INTERNATIONAL STANDARD ISO/DIS 6707-4:2020(E)
Buildings and civil engineering works — Vocabulary —
Part 4:
Facility management terms
1 Scope
This document provides terms and definitions for facility management in relation to buildings and
civil engineering works. These terms and definitions reflect standardized terminology relevant to
construction works needed by those having a responsibility for facility management.
2 Normative referencesThere are no normative references in this document.
3 Terms and definitions
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp— IEC Electropedia: available at http:// www .electropedia .org/
For the purposes of this document the terms and definitions in ISO 6707-1, Buildings and civil engineering
works – Vocabulary – Part 1: General terms and the following apply:3.1 Terms from high level structure
3.1.1
facility management
facilities management
organization function which integrates people, place and process within the built environment (3.2.2)
with the purpose (3.6.7) of improving the quality of life of people and the productivity of the core
business[SOURCE: ISO 41011:2017, 3.1.1]
3.1.2
asset
item, thing or entity that has potential or actual value to an organization
[SOURCE: ISO 55000:2014, 3.2.1, modified – Notes to entry have been removed]
3.1.3
asset management
coordinated activity of an organization to realize value from assets (3.1.2)
[SOURCE: ISO 55000:2014, 3.3.1, modified – Notes to entry have been removed]
3.1.4
manageable asset
asset (3.1.2) able to be dealt with using management standard and approaches
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3.1.5
asset portfolio
assets (3.1.2) that are within the scope of the asset management (3.1.3) system
Note 1 to entry: A portfolio is typically established and assigned for managerial control purposes.
Note 2 to entry: An asset management system can encompass multiple asset portfolios.
Note 3 to entry: An asset portfolio may consist of real assets, built environment (3.2.2), individual buildings or
structures, technical building systems (3.4.2), equipment, furniture and fixtures.
nd nd[SOURCE: ISO 55000:2014, 3.2.4, modified – 2 sentence of note 1 to entry omitted; 2 sentence of
note 2 to entry omitted; Note 3 to entry added]3.1.6
facility
collection of assets (3.1.2) which is constructed, installed or established to serve an entity’s need
[SOURCE: ISO 41011:2017, 3.2.3.2, modified – “is built” changed to “is constructed”]
3.1.7landscape
all the visible features of an area of land, often considered in terms of their aesthetic appeal such as
public and private gardens, parks, and road vegetation including lawns and turfed recreational areas
[SOURCE: ISO 16075-1:2015, 3.2.2]3.1.8
information model
set of structured and unstructured information containers related to construction works
3.1.9zone
space or spaces with a stated function
3.1.10
performance
measurable result
Note 1 to entry: Performance can relate either to quantitative or qualitative findings.
Note 2 to entry: Performance can relate to the management of activities, processes, products (including services),
systems or organizations.[SOURCE: ISO 41011:2017. 3.8.3]
3.1.11
requirement
need (3.6.8) or expectation that is stated, generally implied or obligatory
Note 1 to entry: “generally implied” means that it is a custom or common practice for the organization and
interested parties (3.1.13) that the need or expectation under consideration is implied.
Note 2 to entry: A specified requirement (3.1.11) is one that is stated, for example in documented information.
[SOURCE: ISO 41011:2017, 3.1.4.1]3.1.12
feature
distinct or outstanding part, quality or characteristic of an entity or element
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ISO/DIS 6707-4:2020(E)
3.1.13
interested party
stakeholder
person or organization that can affect, be affected by, or perceive itself to be affected by a decision or
activity[SOURCE: ISO 14050:-, 3.1.2]
3.1.14
agent
whatever acts on a facility (3.1.6) or its parts to adversely affect its performance (3.1.10)
EXAMPLE Person, water, load, heat.[SOURCE: ISO 15686-2:2012, 3.1.4, modified – “facility” substituted for building.]
3.1.15risk
effect of uncertainty
Note 1 to entry: An effect is a deviation from the expected – positive or negative.
Note 2 to entry: Uncertainty is the state, even partial, of deficiency of information related to, understanding of,
an event, its consequence, or likelihood.Note 3 to entry: Risk is often characterized by reference to potential “events” (as defined in ISO Guide 73:2009,
3.5.1.3) and “consequences” as defined in ISO Guide 73:2009, 3.6.1.3) or a combination of these.
Note 4 to entry: Risk is often expressed in terms of a combination of the consequences of an event (including
changes in circumstances) and the associated “likelihood” (as defined in ISO Guide 73:2009, 3.6.1.1) of occurrence.
[SOURCE: ISO 41011:2017, 3.7.3]3.2 works and parts of works
3.2.1
real estate
immoveable property including structures, grounds and undeveloped land
[SOURCE: ISO 41011:2017, 3.2.2]
3.2.2
built environment
collection of buildings, external works (landscaped areas), infrastructure and other construction works
within an area3.2.3
infrastructure
system of facilities (3.1.6), equipment and services needed for the operation of an organization
[SOURCE: ISO 9000:2015, 3.5.2]3.2.6
base building
general-purpose building intended, but not yet adapted, to suit the operational requirements of a
specific user (3.7.3)© ISO 2020 – All rights reserved 3
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3.2.7
building envelope
physical boundary or barrier separating the interior volume of a building from the external
unconditioned environment[SOURCE: ISO 12569:2017, 3.5, modified – physical added to beginning; “outside” changed to “external
unconditioned”]3.2.8
building loss factor
percentage added to building envelope (3.2.7) to compensate for parts that reduce the usable area
Note 1 to entry: The part or feature (3.1.12) is described as “building loss feature” in ISO 6707-1.
Note 2 to entry: A projection (3.2.9) is an example of a part that reduces the usable area.
3.2.9projection
something jutting out beyond the internal surface of a wall, ceiling or floor that prevents an internal
space from being used for furniture, equipment, circulation or other functions3.2.10
facility-in-service
facility (3.1.6) as completed, commissioned, handed over and in operation mode
3.2.11
general purpose facility
facility (3.1.6) which meets the initially designed functional requirements (3.1.11) of occupants (3.7.4)
from different organizations doing similar work3.3 Space management
3.3.1
built space
limited three-dimensional extent defined physically
3.3.2
workplace
physical location where work is performed
[SOURCE: ISO 41011:2017, 3.1.6]
3.3.3
workspace
zone (3.1.9) for completing a work task
Note 1 to entry: Might include more than one workplace (3.3.2)
3.3.4
work station
location containing furniture and supporting equipment (including telephony), IT and power
connections), specifically designed or suitable for work-related activities and suitable for permanent use
[SOURCE: ISO 41011:2017, 3.1.6.1]3.3.5
co-working area
area occupied by several workers not belonging to the same organization
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3.3.6
security zone
zone (3.1.9) that is continuously monitored and where access is controlled
Note 1 to entry: Security, in the context of this standard, applies to both the traditional physical security risks
(3.1.15) as well as cyber security risks faced by many organizations. A security zone, as determined by the
particular organization’s risk assessment, may exist as risk mitigation measures.
3.3.7high-security zone
zone (3.1.9) that is continuously monitored and where access is limited to authorized personnel
Note 1 to entry: Security, in the context of this standard, applies to both the traditional physical security risks
(3.1.15) as well as cyber security risks faced by many organizations. A high-security zone, as determined by the
particular organization’s risk assessment, may exist as risk mitigation measures.
3.3.8operations zone
zone (3.1.9) where access is limited to employees and to visitors with a legitimate reason for being there
3.3.9reception zone
zone (3.1.9) where visitors are greeted and, if appropriate, wait to receive attention
3.3.10private space
space for use by authorized individuals to which the public do not have right of access
3.3.11public space
space for use by the public or to which they have right of access
Note 1 to entry: Includes open access spaces.
3.3.12
pressurized space
space maintained at an air pressure higher than that in the surrounding space
3.3.13
atrium
roofed space bounded on all size that provides daylight and sometimes ventilation (3.4.8) of a building
3.3.14dry area
unroofed space below ground level that separates an external wall from adjoining ground to prevent
lateral entry of water from the soilNote 1 to entry: Usually a narrow space.
3.3.15
controlled area
space where the air is required to be cleaner than that in the surrounding space, but not meeting the
requirements (3.1.11) of a clean room (3.3.40)3.3.16
danger area
space where people and property may be exposed to, or vulnerable to, a specific hazard
3.3.17concourse
large open space for people to gather or a large open area inside or in front of a building
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3.3.18
urban open area
vacant areas, public or private, within urban boundaries
Note 1 to entry: Urban open areas are all fringe open spaces and captured open spaces associated within the
scope and parameters of the urban system.Note 2 to entry: State parks, national parks or open areas in the countryside outside the parameters of the urban
area are not considered as open areas in this document.[SOURCE: ISO/TR 22370:2020, 3.25]
3.3.19
alcove
recess formed in a wall
3.3.20
niche
recess within the thickness of a wall
Note 1 to entry: Usually for a statue, vase or other feature (3.1.12).
3.3.21
laundry room
room where clothes are washed and dried
3.3.22
study
quiet zone (3.1.9) for acquiring knowledge and understanding by reading and other means
3.3.23teaching zone
zone (3.1.9) where a group of pupils or students are taught or study together
3.3.24
bedroom
private room for sleeping
3.3.25
dormitory
communal room for sleeping
3.3.26
ward
bedroom (3.3.24) or dormitory (3.3.25) in a hospital
3.3.27
study bedroom
large bedroom (3.3.24) that can be used as a study
3.3.28
living space
drawing room
zone (3.1.9) in a dwelling for relaxation and entertaining visitors
3.3.29
dining zone
zone (3.1.9) where meals are eaten
3.3.30
kitchen
zone (3.1.9) where food is prepared and cooked
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3.3.31
lounge
communal zone (3.1.9) for relaxation
3.3.32
library
zone (3.1.9) where books and other documents are housed, and where they may be consulted
Note 1 to entry: Conditions for using the documents vary greatly, as does the extent to which the space may be
used for private study or similar purposes.3.3.33
staff room
communal room where employees go to relax and take a break from their work during the course
of the day3.3.34
common room
communal room in an academic institution, either for staff or students, for relaxation and study
3.3.35interview zone
zone (3.1.9) where information is sought through conversation or questioning, in relative privacy
3.3.36consulting room
room where a lay person discusses his or her problems privately with an expert
Note 1 to entry: Most frequently associated with medical diagnosis and treatment.
3.3.37meeting room
room that is used for meetings
3.3.38
waiting zone
zone for people awaiting attention or transport
3.3.39
cubicle
partially or totally enclosed space that provides temporary privacy for an individual
3.3.40clean room
room where contamination, temperature and humidity are controlled
3.3.41
plant room
room where machinery and equipment for the operation of a service are housed
3.3.42
boiler room
plant room (3.3.41) for a boiler and associated machinery and equipment
3.3.43
dark room
room where photographs are processed in darkness or safe light
3.3.44
covered way
roof space that connects buildings
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3.3.45
alley
narrow external circulation space, bounded on both sides, for pedestrians and vehicles
3.3.46cloister
covered passage with an open arcade or set of evenly spaced columns on the inside and a wall on
the outsideNote 1 to entry: Often round a quadrangle.
3.3.47
confined space
area with limited access, as described in national regulations, which requires special considerations
for entry[SOURCE: ISO 16972:2020, 3.58]
3.3.48
storage zone
zone (3.1.9) for storage
3.3.49
cloakroom
zone (3.1.9) for temporary storage of coats, hats, luggage and other personal belongings
3.3.50larder
ventilated space for perishable food
3.3.51
cold room
thermally insulated storage zone (3.3.44), artificially cooled that holds perishables at a predetermined
temperature3.3.52
refrigerated store
cold room (3.3.51) maintained at a higher temperature than the freezing point of its contents
3.3.53deep freeze store
cold room (3.3.51) maintained at a temperature substantially lower than the freezing point of its
contents3.3.54
bathroom
room for a bath
Note 1 to entry: Other sanitary appliances may be installed in the same room.
3.3.55
shower cubicle
space for a shower
Note 1 to entry: Other sanitary appliances may be installed in the same room.
3.3.56
changing zone
zone where clothes are removed and others are put on, usually for a specific activity
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3.3.57
contamination area
area that, because of human activity, has a level of harmful substances that can cause either damage
or a significant risk (3.1.15) to the environment or to health or loss of habitability, or that creates a
comparable disadvantage3.4 Systems and parts
3.4.1
building management system
computer-based system that controls a buildings mechanical and electrical equipment such as heating,
cooling, ventilating, lighting, power, disaster prevention, and security systems[SOURCE: ISO 18566-1:2017, 3.6]
3.4.2
technical building system
system comprising equipment for heating, cooling, ventilation (3.4.8), humidification, dehumidification,
domestic hot water, lighting (3.4.4), indoor transportation, drainage, building automation and control,
electricity production and distribution, fire detection and suppressionNote 1 to entry: A technical building system is composed of different sub-systems.
Note 2 to entry: Electricity production can include cogeneration, wind power and photovoltaic (PV) systems.
[SOURCE: ISO 16745-1:2017, 3.19, modified – “system comprising” added to beginning; “indoor
transportation, drainage” added after lighting; “and distribution, fire detection and suppression” added
after production; Note 1 deleted and remaining notes renumbered.]3.4.3
technical building sub-system
part of a technical building system (3.4.2) that performs a specific function
Note 1 to entry: Heat generation, heat distribution and heat emission are examples of specific functions.
[SOURCE: ISO 52000-1:2017, 3.3.12, modified – examples transferred to a note.]3.4.4
lighting
process of providing illumination to achieve practical or aesthetic effect
[SOURCE: ISO 52000-1:2017, 3.4.23, modified – “to achieve practical or aesthetic effect” added to end]
3.4.5ambient light
illumination within an area produced by scattered light or general lighting (3.4.4) conditions either by
natural or artificial illumination or a combination of both[SOURCE: ISO 4246:1994, 15, modified– “either by natural or artificial illumination or a combination of
both” added at end]3.4.6
glare
condition of vision in which there is discomfort or a reduction in the ability to see details or objects,
caused by an unsuitable distribution or range of luminance or by extreme contrasts
[SOURCE: ISO 16505:2015, 3,8]© ISO 2020 – All rights reserved 9
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3.4.7
task lighting
lighting (3.4.4) that provides illumination for specific visual functions and is directed to a specific
surface, area or activity need[SOURCE: ISO 16818:2008, 3.222, modified – “or activity need” added to end]
3.4.8
ventilation
movement of air and its replacement with fresh air due to the effect of wind, temperature gradients, or
mechanical means[SOURCE: ISO 16924:2016, 3.72]
3.4.9
space heating
process of heat supply to a building space with the aim of reaching and maintaining a given minimum
space temperature for human comfort or other operational needs (3.6.8)[SOURCE: ISO 52000-1:2017, 3.4.31, modified – “for human comfort or other operational needs”
added to end]3.4.10
HVAC room unit
unit providing heating, ventilation and air conditioning for a room
3.4.11
physical protection
protection of personnel, equipment and supplies, software, networks and data from physical action and
events that could cause serious loss or damage to an organisationNote 1 to entry: Includes protection from fire, flood, natural disasters, burglary, theft, vandalism, civic unrest
and terrorism.3.4.12
electrical cabinet
enclosure for electrical and electronic equipment to mount switches, knobs and displays, to prevent
electrical shock to equipment users and protect the contents from the environment
3.5 Processes3.5.1
pre-briefing
earliest stage in the consideration of a project when the need for construction works and the suitability
of sites are assessed and technical, economic and other feasibilities are calculated
3.5.2asset information model
information model (3.1.8) in relation to the operation of an asset (3.1.2)
3.5.3
FM online platform
Cloud based platform to optimise working for effective service delivery and asset management (3.1.3)
3.5.4digital twin building
realistic representation of a buildinginformation model with actual data (updated on a regular basis)
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3.5.5
Construction Operation Buildings information exchange
record of project data captured at the point of origin, including equipment lists, product data sheets,
warranties, spare parts lists and maintenance schedules3.5.6
common data environment
agreed source of information for any project or asset, for collecting, managing and disseminating the
graphical and non-graphical information containers through a managed process3.5.7
deployment
methodical procedure of introducing an activity, process or system to applicable areas
3.5.8maintenance
...
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